CREAT3D Productions Privacy Policy

CREAT3D Productions (referred to herein as “CREAT3D”), values and respects the privacy rights of its on-line visitors and recognizes the importance of providing a secure environment for the information we collect.

To further this commitment, we have adopted an Online Privacy Policy (hereafter the “Privacy Policy”) that guides how we collect, store, and use the information collected about you when you visit one of our websites (collectively “Sites”) or in conjunction with your use any of the products, services, features or games available through our Sites (collectively the “Services”). By using this website and our services, you accept this Privacy Policy. Please note that the CREAT3D Privacy Policy does not apply when you access other sites via the web links located on CREAT3D internet sites, as we have no control over the activities of these other sites. Furthermore, this Privacy Policy may vary from time to time; please consult this document periodically so that you are aware of any changes. Your continued use of our online and mobile products and services will signify your acceptance of the changes to our online Privacy Policy. The date of the last update indicates the date of the most recent modifications.

This Privacy Policy respects all applicable laws on data protection.

What types of information does CREAT3D collect and how will it be used?

In order to give you the best experience on our Sites or while using our Services, CREAT3D may collect personal information about you. You may be asked to provide information to us through one or more services we provide through our Sites. This information may include personally identifiable information, such as, for example, your name, age, email address, address, country, and telephone number.

For some activities, we may ask you to create a username and password, and to provide personal information such as your age and date of birth. In some instances, we combine personal and non-personal information in order to improve your in game experience, or for security, system integrity, or enforcement purposes.

Additionally, we may collect information provided by you and your computer through use of our Services, embedded within messages to you, within social media, in some of our products, and otherwise. Your web browser and/or client software may transmit certain geographic information (such as IP address) or information regarding your computer (capabilities, game data processing, and so on) to CREAT3D. CREAT3D may use this information to generate aggregate statistics about our user community, personalize your experience for your geographic area and may provide such information to our service partners in order to personalize your experience on our Sites, improve your gameplay experience, including to provide tailored customer service support, security, system integrity (preventing hacking, cheats, etc.) or to enforce this Privacy Policy, our terms or our legal rights in accordance with European Union law.

Note that, depending on the CREAT3D website that you are visiting, many of the activities listed may not be available and, as such, personal information and/or non-personal information may not be collected. Additionally, we do not require this information to gain access to our Sites; however, you will not be able to utilize certain products, Services, or features that require registration or receive materials such as newsletters unless such information is provided.

With whom does CREAT3D share my personal information?

CREAT3D may employ and share your personal information with entities that use it solely to provide support for the internal operations of our Site(s), games or Services (e.g., message board operation, and technical support processing). Our contracts with these service providers do not permit use of your information for their own marketing purposes.

CREAT3D may also share your personal information with our subsidiary or affiliate companies for purposes of internal marketing, analytics, research and demographic studies, which help us improve and tailor the products and Services we provide you, and, if you have consented, to notify you about other products and Services offered by CREAT3D and its affiliates.

Other than as explained in this policy, we may disclose personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we deem it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Privacy Policy; to respond to any claims; or, to protect the rights, property, or personal safety of CREAT3D, our customers, or the public.

In addition, information about our customers, including personal information, may be disclosed as part of any merger, sale, transfer of CREAT3D assets, acquisition, bankruptcy, or similar event.

Public Information Including User Generated Content, Online Forums, Blogs and Profiles.

You may choose to disclose information about yourself in the course of contributing user generated content to CREAT3D Sites or games, or in online chat rooms, blogs, message boards, user “profiles” for public view or in similar forums on CREAT3D Sites. Information that you disclose in any of these forums is unencrypted public information, may be accessed or recorded by CREAT3D employees or users, or members of the public. You should have no expectation of privacy or confidentiality in any information you post in our forums or games, or your profile, or that you otherwise make available on our or through our Sites and Services.

You should be aware that any personally identifiable information that you submit in the course of these public activities can be read, collected, or used by other users of these Services, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to make public in any of these forums.

What is CREAT3D’s policy regarding links to third party websites?

Our websites may contain links to third party sites that are not owned or controlled by CREAT3D. We are not responsible for the collection and use of your information by these third party sites. Because we cannot guarantee that the privacy policies of these websites meet our high, we recommend that you read the privacy policy of the website to which you link before you submit any personal information.

Can I choose how my personal information is used?

If you prefer not to receive marketing information from our Sites, email notices from our message board operators, or any other communication from CREAT3D, please do not “opt-in” when you register or at the time you submit your information. If you’ve already opted-in, but you wish to stop any further communications, just let us know by sending an email to: or follow the unsubscribe instructions included in each promotional email.

A special note about children

CREAT3D Services are intended for general audiences and do not knowingly collect any personal information from children. When a CREAT3D Service does collect age information, and users identify themselves as under 13, the product or service will either block such users from providing personal information, or will ensure consent is obtained from parents for the collection, use and sharing of their children’s personal information. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.

Please note that if you grant consent for your child to use CREAT3D’s Services, this will include such general audience communication services as email, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can change or revoke the consent choices previously made, and review, edit or request the deletion of their children’s personal information by sending an email to

What safeguards does CREAT3D use to protect my personal information?

While CREAT3D takes reasonable precautions against possible breaches of our Sites and customer databases, no website or Internet transmission is completely secure. Consequently, CREAT3D cannot and does not guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. CREAT3D urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information, logging out of your user account, and closing your web browser).

CREAT3D maintains safeguards to protect the security, integrity and privacy of the personal information we collect. Personal information collected by CREAT3D is stored in secure operating environments that are not available to the public and is only accessible by authorized employees. In addition, we utilize third-party websites to sell our products and they use industry-standard encryption to prevent unauthorized electronic access to sensitive financial information such as your credit card number.

We also have security measures in place to protect against the loss, misuse and alteration of the information under our control (i.e., maintain data quality). Before we allow website users to access their personal information, for example, we verify their identity by prompting them to submit information such as their login name and password.

We will retain your information for as long as permitted for legitimate business purposes. If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How do I ask a question or file a complaint?

If you have any questions, complaints or comments regarding our Privacy Policy or practices, please contact us via email at

By using this website, you signify your assent to the CREAT3D Privacy Policy. If you do not agree to this Privacy Policy, please do not use this website. We reserve the right to make changes to this Privacy Policy. If we make a material change to this Privacy Policy, we will notify you by posting the change on this website or in this Privacy Policy and, if necessary, give you additional choices regarding such change prior to the material change becoming effective. All non-material changes to the Privacy Policy will be effective when posted. Please check back from time to time to ensure that you are aware of these changes. Your continued use of this website will signify your acceptance of, and agreement to be bound by, these changes.

This Privacy Policy was last updated on May 25, 2013.